Troubleshooting

Upload GADS data file for testing

If you encounter software errors or have questions about the data calculations, we generally need to test with the set of data that is causing the problem or the concern. You can provide comments or questions, in the text box below.

In order to test with the set of data that is causing the problem or the concern, you can upload the data in one of several formats:

  • GADS ASCII format: 95/97 or 05/07
  • Excel exports from SQL Server or Oracle where the first row contains the column names
  • CSV text exports from SQL Server or Oracle where the first row contains the column names
  • Microsoft Access databases: GADSNG.mdb files
  • Detached SQL Server database (mdf) or backup (bak) files
  • Oracle exp files

The current size limit on an upload file is 80 MB. If you need to upload a larger file, send an email to Coordinator@GADSOpenSource.com or call 1-972-625-5653 (Dallas, Texas USA)

If you are encountering errors, look in the folder where the application is installed for an Exception Log file (for example, ExceptionLog_20170202_165451.txt). If the file exists and is dated at about the same time that the error occurred, please upload it as well.

When the upload completes, you will get a status message, as well as an email, indicating that the file(s) uploaded successfully.

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Select a data file to upload (80 MB size limit):


Select the related error file to upload (ExceptionLog_*_*.txt):